Effective Date: 1st May 2025
INTRODUCTION
Sana Gupta Retail Private Limited ("we," "our," "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website [www.sanagupta.com] ("Website") or engage with our services.
INFORMATION WE COLLECT
Personal Information: Name, email address, phone number, billing and shipping addresses, payment details, and any other information you provide during account registration or purchase.
Non-Personal Information: Browser type, IP address, device information, and browsing behavior collected through cookies and similar technologies.
HOW WE COLLECT INFORMATION
Directly from You: When you register an account, place an order, subscribe to our newsletter, or contact customer support.
Automatically Through cookies and tracking technologies when you interact with our website.
USE OF INFORMATION
To Process Orders: Manage payments, shipping, and order confirmations.
Customer Support: Respond to inquiries and provide assistance.
Marketing: Send promotional materials, updates, and special offers (with your consent).
Improvement: Analyze usage to enhance our products and services.
SHARING OF INFORMATION
Service Providers: Third-party vendors assisting in payment processing, shipping, marketing, and analytics.
Legal Obligations: When required by law or to protect our rights.
DATA SECURITY
We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
YOUR RIGHTS
Access and Correction: You can access and update your personal information. Opt-Out: Unsubscribe from marketing communications at any time. Cookies: Manage cookie preferences through your browser settings.
COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies to enhance user experience. You can control cookie settings through your browser.
GRIEVANCE OFFICER
In compliance with the Information Technology Act, 2000, and the rules made thereunder, the Grievance Officer for addressing your concerns is:
Name: Bharat Ahuja
Email: bharat@sanagupta.com
Contact: +91 9899924224
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
CONTACT US
For questions or concerns about this Privacy Policy, please contact us at:
Email: care@sanagupta.com
Phone: +91 9899924224
Address: 138/9 Kishan Garh Village, Vasant Kunj, New Delhi 110070